| Support Forums |
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Team Member Support
Support forum for Team Commander members |
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Team Management Support
Support forum for Team Commander managers |
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| Support FAQ |
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What is Team Commander? |
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How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire? |
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Why do I need Team Commander? |
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How do I get Team Commander? |
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What are the different components of Team Commander? |
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Known Bugs |
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| Support Contact |
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Email Team Commander Support
Primary email to request additional support not found in the forums on documents. |
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| What Is Team Commander? |
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The Short Version
Team Commander is a FREE application
designed to help manage all aspects of an online gaming team
(clan, guild, tribe, squad…any type of gaming team). The Longer Version
Team Commander is an all in one game team management interface. It combines all the common team functions into one easy to use interface:
- Instant Messaging
- News
- Message of the Day
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Forums
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Team Calendar
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Team Chat
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Shared Team Files
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Game Follow Links
Before Team Commander, teams had to create and
manage web sites, IRC servers, and distribute ICQ #'s and email
addresses. But now, Team Commander does everything you need,
over a secure connection, and for up to 8 teams. |
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| How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire? |
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Instant messaging is just a small
part of what Team Commander provides. The makers of Team
Commander have run several online gaming teams, and the tools
they used have all been integrated into this application.
If you have ever run a clan or guild, you know the difficulties in:
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Keeping track of and distributing everyones
contact information (email, icq,...)
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Letting everyone know when practices and
matches are scheduled
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setting up a website for news, forums, and files
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securing an IRC channel for private team chat
...and still trying to find time to actually
play and enjoy the game.
Team Commander is designed to alleviate most of the work involved in running an online gaming team. With Team Commander, the leader creates a team, and the members join:
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Members update their own contact info, and can view the contact info of other team mates (so no more contact info managing and distribution)
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Integrated team calendar lets leaders schedule events, and members can indicate weather or not they can attend
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Integrated private chat allows for group discussions
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Team files are uploaded and instantly available to all members
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Members can discuss their own topics by posting in the forums
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Leaders can create game follow links,
so everyone can join a server with a single click
Other instant messaging programs work well for people that like to play by themselves, or with just a couple of friends. But, if you are in an online gaming team (clan, guild, tribe, squad…) then Team Commander is the best solution.
Our philosophy is: Less time
managing, more time gaming! |
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| Why Do I Need Team Commander? |
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Q: Are you managing an online gaming
team?
Q: Are you using Notepad
or Excel to keep track of ICQ #'s and email addresses while
thinking, "there must be a better way"?
Q: Are you tired of trying
to keep everyone up to date? When the next match is? Need
to know who
can/cannot make practice?
Q: Are you in multiple
online gaming teams and have problems keeping track of all
the practices, matches,
and meetings?
A: Team
Commander combines everything into a single interface, and
keeps track of everything, for up to
8 teams!
Q: But I have a website,
and an IRC channel...and...and...
A: And
If what you have works for you, then we are glad you have been
able to make it work. Just keep
in mind that having a web site can draw some attention to your
team, but wouldn't you prefer to have your web master
spend more time in the game? After all, it's your in game
performance that really impresses people. |
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| How Do I Get Team Commander? |
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Install Client
Installation is simple!
Unzip to any directory you want (even your desktop) and run.
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Create a user account
Click the New User button on the login screen and create
a username and password.
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Join or Create a Team
Team Leaders: Click Create Team
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Alias – Your gaming
alias
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Team Name – Name
that identifies your team
(Example:
Death Knights)
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Team Short Name –
Team tag for team identification (Example: [DK])
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Join Password – Password
other members will use to join this team
Team Members: Click Join Team
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Alias – Your
gaming alias
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Team Name – Team
you are joining (setup by your leader)
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Join Password – Team
password (set by your leader)
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| What are the different components of Team Commander? |
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Members

This tab shows all the information for the currently selected member.
Alias
Each member is able
to choose their own alias for each team they join. They
can also change their alias by clicking on their alias in
the member tab.
Access Levels - Team Commander has three access levels:
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Player - Default access level
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Admin - Allows member to do everything
possible inside Team Commander, except member management:
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Create/Edit/Delete items in the news tab
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Create/Edit/Delete items in the team calendar
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Create/Edit/Delete the Message of the Day
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Create/Edit/Delete team files
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Create/Edit/Delete forum topics
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Able to set the Admin password
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Super Admin - All Admin permissions
+ Member management functions:
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Can kick players off the team
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Can change the access level for other members
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Can set the Super Admin password
Contact Information
Each member manages their own contact information. This
way, once you join a team, everyone knows how to contact
everyone else. The information you entered when you created
your user account (email, icq, aol,...) is displayed here,
with the exception of your real name. Your name
is never displayed to anyone.
Skills
and Abilities
This section allows Admins to assign skills or
attributes to members. These attributes are customizable
by the admins to fit your game or team. Some common attributes
are:
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FPS Clan: Sniper, Offense, Defense, Flag
Runner, Flag Chaser...
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MMORPG Guild: Ranger, Wizard, Warrior, Elf,
Human, Dwarf...
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Ranks: Private, Captain, Officer, Admiral...
Timezones
Team Commander keeps track of each members time
zone, and automatically adjusts all time related information.
For example, if the admin scheduales a match for 9pm EST (Eastern
Standard Time), members in CST will see 8pm. It even adjust
for Daylight Saving Time!
Admin Only Functions
Admins have an <edit> button on the right
side of the screen that allows them to create/edit/delete
member skills. Admins can click the Skills label to assign
skills to the currently selected member.
Super Admin Only Functions
Super Admins have a <kick> button on the
right side of the screen that allows them to remove members
from the team.
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Team

This tab shows information specific to the team.
Team Information
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Team Name - The name of your team appears
on this line.
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Team Captains - Members with Super Admin
permissions are displayed here as captains of
the team.
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Member's Online - The number of members
in your team, and the number of them that are online
is displayed here.
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Creation Date - The date the team was
created.
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Team Menu - This menu allows you to join,
create, or leave a team
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Join - Click this link to open the
join team window
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Create - Click this link to open
the create team window
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Leave - Click this link to
leave the team
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Get Admin - Click this link and enter
the correct password to get Admin permissions
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Get Super
Admin - Click this link and enter the correct password
to get Super Admin permissions
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Set Join PW (Admin Only)
- Click this link and enter a new team join password
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Set
Admin PW (Super Admin Only) - Click this link and enter
a new Admin password
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Set Super PW (Super Admin Only)
- Click this link and enter a new Super Admin password
Game Links
Customizable game links are displayed here. Admins can create links to practice or match servers, allowing all members to join the server through the click of a button.
Tip: Right clicking these links allow you to confirgure the game link for your specific machine.
Admins have additional functions:
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Edit
Game Type - Click this link to open the Game Type editor. This
screen allows Admins to create, edit, and delete custom
game types. To create links for
your team, you must first create a game type profile
in this screen. Once the profile is made, you can
add server links to that profile using the next menu
item.
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Edit Game
Links - Click this link to open the Game Link editor. This
screen allows Admins to create links from the game created
in the previous section, to the specific
server you want to play on. These links will appear
at the bottom of this tab, in the Game Link section.
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Calendar

This is a shared calendar for the entire team. Everyone
can view the calendar, but only Admins can create, edit, and
delete events/matches.
Team Calendar
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The current day has a red circle around it
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Days with events have a box around them
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A popup window showing the first 3 events for that day appears when the mouse is over a day with events.
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Clicking on a day opens the day, and shows all the events
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Clicking the Year in the calendar control
allows you to jump to another year.
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Clicking the Month in the calendar control
allows you to jump to another month.
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Clicking the right and left arrows in the control moves to the next and previous months.
2 Week Outlook - This part of the calendar shows all upcoming events for the next 2 weeks
Clicking on an event opens the calendar
for that day, and displays that event.
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Clicking on a day
opens the ‘Day’ view for
the calendar. This view shows all the events for that day.
Day View

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Click the left and right arrows at the
top of the view to move to the previous and next event
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Click the close button in the lower right
to return to the Month view
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Click ‘Yes’, ‘No’, or ‘Maybe’ at
the bottom of the view to indicate your response to
the event. (Note: this only appears if the Admin who created
the event
requested a response)
Usage ( Admin Only)
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Click the Add button to create a
new note or event
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Notes are quick items that can be typed
directly into the interface.
Events are meeting, practices, or matches
that have their own dialog allowing
you to add more details.
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Click the Delete button to delete the currently
displayed event.
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Click the Edit button to edit the
currently displayed event.
Member Response
If the Admin who created the note/event requested
a response from the members who viewed it, this view would
appear. Members
can select Yes, No, or Maybe from
the bottom of the Calendar tab, and their response would appear
in this view.
For example, the Admin could create an event
for a match, and request a Yes/No response. Each member
can then select Yes/No in this view to indicate if they can
attend the match.
Note: More event documentation to be added soon. |
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Forum

This tab allows members to communicate by posting and responding to discussions.
Topic Names - This area shows
the topics that are available for discussion, and the date
of the last post
in that topic. Clicking on the topic name opens the Topic
view. The following options are available to all members:
Topic Discussions -
Title of member created posts and the date/time of the
last reply. Click on a discussion
to open the Discussion View. Thread
Text - This section displays the title and text of the discussion thread.
Admin Only Functions
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Chat

This tab allows members to communicate
with all other online members.
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Team Chat - This window displays the messages
broadcast by other members
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Type Area - Type your team chat
message in this box and press <Enter> to transmit
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Clear
Menu - Click this menu item to erase the text in the
team chat window.
Note: To copy text from the team chat window, highlight it with the mouse, and press CTRL + C. |
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News

This tab shows the news for the team.
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Title -
Shows the news title
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Author and Date - Shows the Creator of
the news item, and the date it was created
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Body - The
news event.
News Menu
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<Copy> Click this link to copy the news item to the clip board
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<Add> (Admin Only) Click this link to create a news item
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<Edit> (Admin Only) Click this link to edit the news item
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<Del> (Admin Only) Click this link to delete the news item
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Files

This tab displays the shared team files
This section shows the file name, size, and date of each team file. When
the mouse hovers over a file name, a popup appears showing
the file description.
Files Menu
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Member List

All members of the team are shown in this list
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Double click on a member to communicate with them via instant messaging
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The online status of members is shown with icons to the left of their alias.
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If you have an incoming instant message from another member, the icon next to their name will flash.
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MOTD

This pane shows the Message of the Day for your
team. It also periodically scrolls through the 2 week
outlook, and any system/team messages that you may have.
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Other
Features
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If you have admin permissions, then you will see '<edit>' on some of the screens. Click there to edit the information, and press <ESC> when done editing.
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Click the 'TC' icon in the lower right to open the Team Commander options screen. More options are being added here...and some are currently disabled.
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Click the 'Team Commander' logo on the main window to goto the Team Commander web site: www.teamcommander.com
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When you edit a calendar item, you can toggle the 'Yes, No, Maybe' item at the bottom to allow other members to enter a response.
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You can click on items in the '2 Week Outlook' section of the calendar to jump to that item in the calendar.
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When you enter the 'Chat' section, you can start typing immediately. You do not need to click in the bottom box.
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Click on your user name in the upper right to adjust your personal settings (name, icq, email...)
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Click on the status image (Connected) in the lower left to set your online status: Online, Away, Busy, Gaming, Disconnect.
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Clicking the _ or the X in the upper right corner of the interface only minimizes it to the system tray. Left click the tray to re-open the interface, or right click to set your online status...or shutdown.
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When a new version is released, you will
be notified when Team Commander connects to the server.
You will then download tcclient.zip which contains the
new version. Simply unzip and overwrite the previous version
on your system.
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| Known
Bugs |
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Issue: Fonts too small or blury - unable
to read the text on each section
Solution: Please disable the
'Smooth edges of screen fonts' in your windows display
properties. To do this:
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Right Click on your
desktop
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Choose Properties
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Choose the Effects tab
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Uncheck 'Smooth edges of screen fonts'
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Click OK
*You may or may not have to reboot for the changes
to take effect.*
Notes: We
are currently working to resolve this
problem so you
will not have
to disable this
option. For now, please use the solution above to allow
Team Commander to work properly.
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