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Support Forums
  Team Member Support
Support forum for Team Commander members
  Team Management Support
Support forum for Team Commander managers
   
Support FAQ
  What is Team Commander?
  How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire?
  Why do I need Team Commander?
  How do I get Team Commander?
  What are the different components of Team Commander?
 
 

Members
Team
Calender
Forum
Chat

News
Files
Member List
MOTD
Other Features

 
Known Bugs
 
Support Contact
 

Email Team Commander Support
Primary email to request additional support not found in the forums on documents.

   
   

   
   
What Is Team Commander?
 

The Short Version

Team Commander is a FREE application designed to help manage all aspects of an online gaming team (clan, guild, tribe, squad…any type of gaming team).

The Longer Version

Team Commander is an all in one game team management interface. It combines all the common team functions into one easy to use interface:

  • Instant Messaging
  • News
  • Message of the Day
  • Forums
  • Team Calendar
  • Team Chat
  • Shared Team Files
  • Game Follow Links

Before Team Commander, teams had to create and manage web sites, IRC servers, and distribute ICQ #'s and email addresses. But now, Team Commander does everything you need, over a secure connection, and for up to 8 teams.

   

   
How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire?
 

Instant messaging is just a small part of what Team Commander provides. The makers of Team Commander have run several online gaming teams, and the tools they used have all been integrated into this application.

If you have ever run a clan or guild, you know the difficulties in:

  • Keeping track of and distributing everyones contact information (email, icq,...)
  • Letting everyone know when practices and matches are scheduled
  • setting up a website for news, forums, and files
  • securing an IRC channel for private team chat

...and still trying to find time to actually play and enjoy the game.

Team Commander is designed to alleviate most of the work involved in running an online gaming team. With Team Commander, the leader creates a team, and the members join:

  • Members update their own contact info, and can view the contact info of other team mates (so no more contact info managing and distribution)
  • Integrated team calendar lets leaders schedule events, and members can indicate weather or not they can attend
  • Integrated private chat allows for group discussions
  • Team files are uploaded and instantly available to all members
  • Members can discuss their own topics by posting in the forums
  • Leaders can create game follow links, so everyone can join a server with a single click

Other instant messaging programs work well for people that like to play by themselves, or with just a couple of friends. But, if you are in an online gaming team (clan, guild, tribe, squad…) then Team Commander is the best solution. 

Our philosophy is: Less time managing, more time gaming!

   

   
Why Do I Need Team Commander?
 

Q: Are you managing an online gaming team?

Q: Are you using Notepad or Excel to keep track of ICQ #'s and email addresses while thinking, "there must be a better way"?

Q: Are you tired of trying to keep everyone up to date? When the next match is? Need to know who can/cannot make practice?

Q: Are you in multiple online gaming teams and have problems keeping track of all the practices, matches, and meetings?

A: Team Commander combines everything into a single interface, and keeps track of everything, for up to 8 teams!

Q: But I have a website, and an IRC channel...and...and...

A: And If what you have works for you, then we are glad you have been able to make it work. Just keep in mind that having a web site can draw some attention to your team, but wouldn't you prefer to have your web master spend more time in the game? After all, it's your in game performance that really impresses people.

   

   
How Do I Get Team Commander?
   
 
     
 
Download the Client
Its FREE and only 640Kb (under 2 minutes for 56k)
Click Here To Download Now!
 
       
 

Install Client
Installation is simple!
Unzip to any directory you want (even your desktop) and run.

 
       
 

Create a user account
Click the New User button on the login screen and create a username and password.

 
       
 

Join or Create a Team

Team Leaders: Click Create Team

  • Alias – Your gaming alias
  • Team Name – Name that identifies your team
    (Example: Death Knights)
  • Team Short Name – Team tag for team identification (Example: [DK])
  • Join Password – Password other members will use to join this team

Team Members: Click Join Team

  • Alias – Your gaming alias
  • Team Name – Team you are joining (setup by your leader)
  • Join Password – Team password (set by your leader)
 
       

   
What are the different components of Team Commander?
 

Members


This tab shows all the information for the currently selected member.

Alias

Each member is able to choose their own alias for each team they join. They can also change their alias by clicking on their alias in the member tab.

Access Levels - Team Commander has three access levels:

  • Player - Default access level
  • Admin - Allows member to do everything possible inside Team Commander, except member management:
    • Create/Edit/Delete items in the news tab
    • Create/Edit/Delete items in the team calendar
    • Create/Edit/Delete the Message of the Day
    • Create/Edit/Delete team files
    • Create/Edit/Delete forum topics
    • Able to set the Admin password
  • Super Admin - All Admin permissions + Member management functions:
    • Can kick players off the team
    • Can change the access level for other members
    • Can set the Super Admin password

Contact Information

Each member manages their own contact information. This way, once you join a team, everyone knows how to contact everyone else. The information you entered when you created your user account (email, icq, aol,...) is displayed here, with the exception of your real name. Your name is never displayed to anyone.

Skills and Abilities

This section allows Admins to assign skills or attributes to members. These attributes are customizable by the admins to fit your game or team. Some common attributes are:

  • FPS Clan: Sniper, Offense, Defense, Flag Runner, Flag Chaser...
  • MMORPG Guild: Ranger, Wizard, Warrior, Elf, Human, Dwarf...
  • Ranks: Private, Captain, Officer, Admiral...

Timezones

Team Commander keeps track of each members time zone, and automatically adjusts all time related information. For example, if the admin scheduales a match for 9pm EST (Eastern Standard Time), members in CST will see 8pm. It even adjust for Daylight Saving Time!

Admin Only Functions

Admins have an <edit> button on the right side of the screen that allows them to create/edit/delete member skills. Admins can click the Skills label to assign skills to the currently selected member.

Super Admin Only Functions

Super Admins have a <kick> button on the right side of the screen that allows them to remove members from the team.

   
 
 

Team


This tab shows information specific to the team.

Team Information

  • Team Name - The name of your team appears on this line.
  • Team Captains - Members with Super Admin permissions are displayed here as captains of the team.
  • Member's Online - The number of members in your team, and the number of them that are online is displayed here.
  • Creation Date - The date the team was created.

Team Functions

  • Team Menu - This menu allows you to join, create, or leave a team
    • Join - Click this link to open the join team window
    • Create - Click this link to open the create team window
    • Leave - Click this link to leave the team
  • Get Admin - Click this link and enter the correct password to get Admin permissions
  • Get Super Admin - Click this link and enter the correct password to get Super Admin permissions
  • Set Join PW (Admin Only) - Click this link and enter a new team join password
  • Set Admin PW (Super Admin Only) - Click this link and enter a new Admin password
  • Set Super PW (Super Admin Only) - Click this link and enter a new Super Admin password

Game Links

Customizable game links are displayed here. Admins can create links to practice or match servers, allowing all members to join the server through the click of a button.

Tip: Right clicking these links allow you to confirgure the game link for your specific machine.

Admins have additional functions:

  • Edit Game Type - Click this link to open the Game Type editor. This screen allows Admins to create, edit, and delete custom game types. To create links for your team, you must first create a game type profile in this screen. Once the profile is made, you can add server links to that profile using the next menu item.
  • Edit Game Links - Click this link to open the Game Link editor. This screen allows Admins to create links from the game created in the previous section, to the specific server you want to play on. These links will appear at the bottom of this tab, in the Game Link section.
   
 
 

Calendar


This is a shared calendar for the entire team. Everyone can view the calendar, but only Admins can create, edit, and delete events/matches.

Team Calendar

  • The current day has a red circle around it
  • Days with events have a box around them
  • A popup window showing the first 3 events for that day appears when the mouse is over a day with events.
  • Clicking on a day opens the day, and shows all the events
  • Clicking the Year in the calendar control allows you to jump to another year.
  • Clicking the Month in the calendar control allows you to jump to another month.
  • Clicking the right and left arrows in the control moves to the next and previous months.

2 Week Outlook - This part of the calendar shows all upcoming events for the next 2 weeks

  • Clicking on an event opens the calendar for that day, and displays that event.
  • Clicking on a day opens the ‘Day’ view for the calendar. This view shows all the events for that day.

Day View

  • Click the left and right arrows at the top of the view to move to the previous and next event
  • Click the close button in the lower right to return to the Month view
  • Click ‘Yes’, ‘No’, or ‘Maybe’ at the bottom of the view to indicate your response to the event. (Note: this only appears if the Admin who created the event requested a response)

Usage ( Admin Only)

  • Click the Add button to create a new note or event
  • Notes are quick items that can be typed directly into the interface. Events are meeting, practices, or matches that have their own dialog allowing you to add more details.
  • Click the Delete button to delete the currently displayed event.
  • Click the Edit button to edit the currently displayed event.

Member Response

If the Admin who created the note/event requested a response from the members who viewed it, this view would appear. Members can select Yes, No, or Maybe from the bottom of the Calendar tab, and their response would appear in this view.

For example, the Admin could create an event for a match, and request a Yes/No response. Each member can then select Yes/No in this view to indicate if they can attend the match.

Note: More event documentation to be added soon.

   
 
 

Forum


This tab allows members to communicate by posting and responding to discussions.

Topic Names - This area shows the topics that are available for discussion, and the date of the last post in that topic. Clicking on the topic name opens the Topic view. The following options are available to all members:

  • <add topic> (Admin Only) Click this link to create a forum topic
  • <delete topic> (Admin Only) Click this link to delete the forum topic
Topic Discussions - Title of member created posts and the date/time of the last reply. Click on a discussion to open the Discussion View.

Thread Text - This section displays the title and text of the discussion thread.

  • <copy> Click this link to copy the response to the clip board
  • <reply> Click this link to add your response to this thread

Admin Only Functions

  • <edit> Click this link to edit the thread text
  • <del> Click this link to delete the discussion
   
 
 

Chat


This tab allows members to communicate with all other online members.

  • Team Chat - This window displays the messages broadcast by other members
  • Type Area - Type your team chat message in this box and press <Enter> to transmit
  • Clear Menu - Click this menu item to erase the text in the team chat window.

Note: To copy text from the team chat window, highlight it with the mouse, and press CTRL + C.

   
 
 

News


This tab shows the news for the team.

  • Title - Shows the news title
  • Author and Date - Shows the Creator of the news item, and the date it was created
  • Body - The news event.

News Menu

  • <Copy> Click this link to copy the news item to the clip board
  • <Add> (Admin Only) Click this link to create a news item
  • <Edit> (Admin Only) Click this link to edit the news item
  • <Del> (Admin Only) Click this link to delete the news item
   
 
 

Files


This tab displays the shared team files

This section shows the file name, size, and date of each team file. When the mouse hovers over a file name, a popup appears showing the file description.

Files Menu

  • <Upload> (Admin Only) Click this link to upload a file
  • <Del> (Admin Only) Click this link to delete the team file
   
 
 

Member List


All members of the team are shown in this list

  • Double click on a member to communicate with them via instant messaging
  • The online status of members is shown with icons to the left of their alias.
  • If you have an incoming instant message from another member, the icon next to their name will flash.
   
 
 

MOTD

This pane shows the Message of the Day for your team. It also periodically scrolls through the 2 week outlook, and any system/team messages that you may have.

  • Edit (Admin Only) - Click the MOTD label to edit the message of the day. Press the escape key when finished.
   
 
 

Other Features

  • If you have admin permissions, then you will see '<edit>' on some of the screens. Click there to edit the information, and press <ESC> when done editing.
  • Click the 'TC' icon in the lower right to open the Team Commander options screen. More options are being added here...and some are currently disabled.
  • Click the 'Team Commander' logo on the main window to goto the Team Commander web site: www.teamcommander.com
  • When you edit a calendar item, you can toggle the 'Yes, No, Maybe' item at the bottom to allow other members to enter a response.
  • You can click on items in the '2 Week Outlook' section of the calendar to jump to that item in the calendar.
  • When you enter the 'Chat' section, you can start typing immediately. You do not need to click in the bottom box.
  • Click on your user name in the upper right to adjust your personal settings (name, icq, email...)
  • Click on the status image (Connected) in the lower left to set your online status: Online, Away, Busy, Gaming, Disconnect.
  • Clicking the _ or the X in the upper right corner of the interface only minimizes it to the system tray. Left click the tray to re-open the interface, or right click to set your online status...or shutdown.
  • When a new version is released, you will be notified when Team Commander connects to the server. You will then download tcclient.zip which contains the new version. Simply unzip and overwrite the previous version on your system.
   

   
Known Bugs
 

Issue: Fonts too small or blury - unable to read the text on each section

Solution: Please disable the 'Smooth edges of screen fonts' in your windows display properties. To do this:
  • Right Click on your desktop
  • Choose Properties
  • Choose the Effects tab
  • Uncheck 'Smooth edges of screen fonts'
  • Click OK
    *You may or may not have to reboot for the changes to take effect.*
Notes: We are currently working to resolve this problem so you will not have to disable this option. For now, please use the solution above to allow Team Commander to work properly.
   



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