| Support Forums |
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Team Member Support
Support forum for Team Commander members |
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Team Management Support
Support forum for Team Commander managers |
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| Support FAQ |
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What is Team Commander? |
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How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire? |
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Why do
I need Team Commander? |
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How do I get Team Commander?  |
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What
are the different components of Team Commander?  |
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| Support Contact |
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Email Team Commander Support
Primary email to request additional support not found in the forums on documents. |
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| Classic Console Support |
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Click here to view the support page for the classic
Team Commander console. |
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| What Is Team Commander? |
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The Short Version
Team Commander is a FREE application
designed to help manage all aspects of an online gaming team
(clan, guild, tribe, squad…any type of gaming team). The Longer Version
Team Commander is an all in one game team management interface. It combines all the common team functions into one easy to use interface:
- Instant Messaging
- News
- Message of the Day
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Forums
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Team Calendar
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Team Chat
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Shared Team Files
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Game Follow Links
Before Team Commander, teams had to create and
manage web sites, IRC servers, and distribute ICQ #'s and email
addresses. But now, Team Commander does everything you need,
over a secure connection, and for up to 8 teams. |
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| How is Team Commander different from other instant messengers like ICQ, AOLIM, and Xfire? |
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Instant messaging is just a small
part of what Team Commander provides. The makers of Team
Commander have run several online gaming teams, and the tools
they used have all been integrated into this application.
If you have ever run a clan or guild, you know the difficulties in:
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Keeping track of and distributing everyone's
contact information (email, icq,...)
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Letting everyone know when practices and
matches are scheduled
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setting up a website for news, forums, and files
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securing an IRC channel for private team chat
...and still trying to find time to actually
play and enjoy the game.
Team Commander is designed to alleviate most of the work involved in running an online gaming team. With Team Commander, the leader creates a team, and the members join:
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Members update their own contact info, and can view the contact info of other team mates (so no more contact info managing and distribution)
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Integrated team calendar lets leaders schedule events, and members can indicate weather or not they can attend
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Integrated private chat allows for group discussions
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Team files are uploaded and instantly available to all members
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Members can discuss their own topics by posting in the forums
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Leaders can create game follow links,
so everyone can join a server with a single click
Other instant messaging programs work well for people that like to play by themselves, or with just a couple of friends. But, if you are in an online gaming team (clan, guild, tribe, squad…) then Team Commander is the best solution.
Our philosophy is: Less time
managing, more time gaming! |
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| Why Do I Need Team Commander? |
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Q: Are you managing an online gaming
team?
Q: Are you using Notepad
or Excel to keep track of ICQ #'s and email addresses while
thinking, "there must be a better way"?
Q: Are you tired of trying
to keep everyone up to date? When the next match is? Need
to know who
can/cannot make practice?
Q: Are you in multiple
online gaming teams and have problems keeping track of all
the practices, matches,
and meetings?
A: Team
Commander combines everything into a single interface, and
keeps track of everything, for up to
8 teams!
Q: But I have a website,
and an IRC channel...and...and...
A: And
If what you have works for you, then we are glad you have been
able to make it work. Just keep
in mind that having a web site can draw some attention to your
team, but wouldn't you prefer to have your web master
spend more time in the game? After all, it's your in game
performance that really impresses people. |
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| How Do I Get Team Commander? |
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Install Client
Installation is simple!
Unzip to any directory you want (even your desktop) and run.
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Create a user account
Click the New User button on the login
screen and create a username and password.
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After you accept the end user license agreement,
type your information in the fields provided
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Username
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Password (enter twice)
- First and Last Name
- ICQ / AOL / MSN / Yahoo ID's
- Email (Required!)
- Bandwidth
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Join or Create
a Team
Team Leaders:
Click Create
Team from team menu
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Alias – Your
gaming alias
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Team Name – Name
that identifies your team
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Team Short Name – Team
tag for team identification (Example: [DK])
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Join Password – Password
other members will use to join this team
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Alias – Your
gaming alias
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Team Name – Team
you are joining (setup by your leader)
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Join Password – Team
password (set by your leader)
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| What
are the different components of Team Commander? |
Use the console below for context sensitive
information. Clicking on a section below will navigate you to
more information about that item.
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UserName
/ Options

Displays and allows you to edit your information.
The only information required is your email address. This is
needed in the event your password is lost and needs to be reset.
Without this information, a Team Commander administrator cannot
email you your password.
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Minimize
Clicking this button will minimize the Team Commander
console. This will not close the console. Once minimized, the
program icon will not appear in the task bar. Double clicking
the system tray icon will maximize the Team Commander console.
Tip: right clicking on the tray icon will allow
you to set your status and close "shutdown" the Team Commander
console.
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News
  
This tab shows the news for the team.
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Title - Shows the news title
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Author and Date - Shows the Creator of the
news item, and the date it was created
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Body - The news event.
News Menu
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<Copy> Click this link to copy
the news item to the clip board
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<Add> (Admin Only) Click this link
to create a news item
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<Edit> (Admin Only) Click this link
to edit the news item
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<Del> (Admin Only) Click this link
to delete the news item
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Calendar
  
This is a shared calendar for the entire team. Everyone
can view the calendar, but only Admins can create, edit, and
delete events/matches.
Team Calendar
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The current day has a green square around
it. (The color of this square can be set in the options)
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Days with events are highlighted.
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A popup window showing the first 3 events
for that day appears when the mouse is over a day with events.
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Clicking on a day opens the day, and shows
all the events
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Clicking the Year in the calendar control
allows you to jump to another year.
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Clicking the Month in the calendar control
allows you to jump to another month.
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Clicking the right and left arrows in the
control moves to the next and previous months.
2 Week Outlook - This part of
the calendar shows all upcoming events for the next 2 weeks
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Clicking on an event opens the calendar for
that day, and displays that event.
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Clicking on a day opens the ‘Day’ view
for the calendar. This view shows all the events for that
day.
Viewing Calendar Items
Clicking any day will open a window that displays
the events or notes for that day. If there are none, the window
will be empty.

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Click the left and right arrows at the top
of the view to move to the previous and next event
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Click the close button in the lower right
to return to the Month view
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Click ‘Yes’, ‘No’,
or ‘Maybe’ at the bottom of the view to indicate
your response to the event. (Note: this only appears if the
Admin who created the event requested a response)
Adding Notes and Events (Admin Only)
Click the Add button to create a new note
or event. Choosing event will display the following window:
For each event, you can define as much or as
little information about that event as you want. You can simply
set a meeting, or define a match to include capturing attendance
and notes about how your team did.
After clicking "Add", choosing note will
display the following window:

A note is a calendar item that allows free-form
text to be entered. You can only specify the day a note
occurs, not the time.
After a note or event has been added, you
can perform the following while viewing them
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Click the Delete button to delete the currently
displayed event.
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Click the Add button to add another event
or note to that day.
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Click the edit button to edit the currently displayed event
or note
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If there is more than one event or note for that day, use
the "<" and ">" arrows to cycle through the items for that
day.
If the Admin who created the note/event requested
a response from the members who viewed it, this view
would appear. Members
can select Yes, No, or Maybe from the bottom of the
Calendar tab, and their response would appear in this view.
For example, the Admin could create an event
for a match, and request a Yes/No response. Each member
can then select Yes/No in this view to indicate if they can
attend
the match.
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Forum
 
This tab allows members to communicate by posting
and responding to messages in each topic.
Topic Names - This area shows
the topics that are available for discussion, and the date of
the last post in that topic. Clicking on the topic name
opens the Topic view. The following options are available to
all members:
Messages - Title of
member created posts and the date/time of the last reply. Click
on a discussion to open the Discussion View.
Discussion - This section displays
the title and text of the discussion thread.
Admin Only Functions
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Team
  
This tab shows information specific to the active
team.
Team Information
Team functions are available from the team
menu.
Customizable game links are displayed
here. Admins can create links to practice or match
servers, allowing all members to join the server through
the click
of a button.
Tip: Right clicking these links allow you to
configure the game link for your specific machine.
Admins have additional functions:
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Edit Game Type - Click this link to
open the Game Type editor. This screen allows Admins to create,
edit, and delete custom game types. To create links
for your team, you must first create a game type profile
in this screen. Once the profile is made, you can
add server links to that profile using the next menu
item.
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Edit Game Links - Click this link to
open the Game Link editor. This screen allows Admins to create
links from the game created in the previous section, to the
specific server you want to play on. These links
will appear at the bottom of this tab, in the Game
Link section.
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The member list displays all the members
in your active team. To find out more information about that
member,
highlight their name in the member list, and then select
the "Member" content
button on the left. This will display the following window
for that member:
  
This tab shows all the information for the currently selected
member.
Alias
Each member is able to choose their own alias
for each team they join. They can also change
their alias by clicking on their alias in the member
tab.
Access Levels - Team Commander
has three access levels:
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Player - Default access level
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Admin - Allows member to do everything
possible inside Team Commander, except member management:
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Create/Edit/Delete items in the news
tab
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Create/Edit/Delete items in the team
calendar
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Create/Edit/Delete the Message of the
Day
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Create/Edit/Delete team files
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Create/Edit/Delete forum topics
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Able to set the Admin password
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Super Admin - All Admin permissions
+ Member management functions:
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Can kick players off the team
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Can change the access level for other
members
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Can set the Super Admin password
Each member manages their own contact information. This
way, once you join a team, everyone knows how to contact everyone
else. The information you entered when you created your
user account (email, icq, aol,...) is displayed here, with
the exception of your real name. Your name is
never displayed to anyone.
This section allows Admins to assign skills
or attributes to members. These attributes
are customizable by the admins to fit your game
or team. Clicking the "Skills:"
title will display the following window:
This is where you assign skills to the players
selected. To edit the list of skills available, click the "<edit>"
title on the left to access the following window:
Adding skills here will make them available to
be assigned to any member of the team.
Admins have an <edit> button on the
right side of the screen that allows them to create/edit/delete
member
skills. Admins can click the Skills label to
assign skills to the currently selected member.
Super Admin Only Functions
Super Admins have a <kick> button on
the right side of the screen that allows them to remove members
from the team.
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Files
  
This tab displays the shared team files
This section shows the file name, size, and
date of each team file. When the mouse hovers over a file
name, a popup appears showing the file description.
Files Menu

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Chat
 
This tab allows members to communicate with all other online members.
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Team Chat - This window displays the messages
broadcast by other members
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Type Area - Type your team chat message in
this box and press <Enter> to transmit
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Clear Menu - Click this menu item to erase
the text in the team chat window.
- Last Message - displays the timestamp for the last message
displayed in the chat window. Use this to determine how old
the chat dialogue is so that you don't respond to an old discussion.
Note: To copy text from the team chat window,
highlight it with the mouse, and press CTRL + C.
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MOTD

This pane shows the Message of the Day for
your team. It also periodically scrolls through the
2 week outlook, and any system/team messages that you may
have.
Admins have the ability to edit the message of
the day using the Team Menu button.
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Clicking the  will
display the above team menu.
This menu will allow you to
perform the following:
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Join Team- Click this link to open the join
team window
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Create Team- Click this link to open the
create team window
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Leave Team- Click this link to leave the
active team
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Get Super Admin - Click this link and enter
the correct password to get Super Admin permissions
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Set Join Password (Admin Only) - Click this
link and enter a new team join password
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Set Super Admin Password (Super Admin Only)
- Click this link and enter a new Super Admin password
- Edit Team Info - Click to edit the team's info
Once you have joined/created a team, the team's
short name will appear in a button along the right side of the
console.
You will have one button for each team you have joined/created.
The active team is the team being displayed in
the console. If you have only joined/created one team, then
you will one team listed along the right side of the console.
Switching
active teams allows you to participate in all the console's
function for each team independently.
Note: You must belong to at least one team
in order to utilize the functionality of Team Commander. The team
"Team Commander" has been setup as a public team for anyone to join.
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The status icons are used to display a members current status.
Your status is displayed in the lower left of the console.
This status only applies to the active team. If you belong
to
more than
one team, you set your status
in each of your teams.
The status' available are:
Indicates
that the console is initiating a connection to the Team Commander
server.
Indicates
that the console is refreshing and synchronizing data with
the Team Commander server.
Tells
members that you are online and available in the Team Commander
console.
Tells
members that you are away gaming.
Tells
members that you are on our computer, but are occupied with
something else
Tells
members that you are away from your computer and they should
not expect you to be on your computer.
Other Members status' are displayed to the left of their
user name. The status' are:
The
member is offline and not connected to the Team Commander
server
The
member is online and available.
The
member is away gaming while in the console.
The
member is on the computer, but occupied with something else.
The
member is away from the computer while logged into the console.
The
member has sent you a message. Clicking this icon will open
the message. The member's status will flash with this icon
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Clicking on the click and drag spot allows you to resize
the main console window. On the main console, this spot is
indicated by a diagonal cursor .
Each content window (News, Calendar, Forum, ...) can be
resized as well. The bottom corners will display the diagonal
cursor and
can be resized in any direction.
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The system messages button will flash when a new system
message is available. System messages are messages sent to
uses from
the Team Commander administrators. They will have important
information about Team Commander and should be read promptly.
Once the system message is read, the system messages button
will no longer flash, but clicking the button will display
the most recent system message. If the button is grayed out,
then no system messages are available at that time.
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The options screen for the Team Commander console allows
you to customize a lot of features.

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Team Commander console build information
- Font Configuration - Allows you to set the default font and
scale.
- Custom Colors - Allows you to change the color scheme for
most text and backgrounds

- Select the item from the left, and then set the color on
the right. Click "Color..." will display the windows color
palette to select your color.
- The "Load..." and "Save..." buttons allow you to export and
import color schemes.
- Main Window Configuration
- Logo Alpha Blend - Set the transparency of the team banner.
A setting of "0" will completely hide the banner, while a
setting of "100" will display the banner fully.
- Member List Scroll Bar - allows you to set the placement
of the member list scroll bar. This is done to move the scroll
bar out of the way of the logo banner.
- Content Buttons - you can set to have the content buttons
(News, Forum, Calendar, ...) display with only text, icons,
or both.
- MOTD Height - Allows you to set how large the MOTD is displayed.
The value is in pixels.
- Automatically Opens Instant Messages - When a member messages
you, the message window will automatically open if checked.
- Sort Members - you have options for sort member alphabetically,
by online status, by both, or by neither.
- Disable Sound - self explanatory
- Chat Sound Alerts - choose to enable/disable the chat alert
sounds.
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When you enter the 'Chat' section, you can
start typing immediately. You do not need to click in the
bottom box.
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Clicking the _ or the X in the upper right
corner of the interface only minimizes it to the system tray.
Left click the tray to re-open the interface, or right click
to set your online status...or shutdown.
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When a new version is released, you will
be notified when Team Commander connects to the server. You
will then download tcclient.zip which contains the new version.
Simply unzip and overwrite the previous version on your system.
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